For a summary, refer to my current resume
Program Manager for new technology products including the Infinite Memory Engine (IME).
Program Manager for Enterprise Data Warehouse/Electronic Business Intelligence development and delivery program at the
Cleveland Clinic Abu Dhabi, a new world-class hospital in the United Arab Emirates.
Subcontractor Program Manager for Department of Homeland Security, Immigrations and Customs Enforcement electronic
Health Record (eHR), a $12M, two year COTS eHR cloud deployment and hosting program. Managed the entire
development lifecycle, including technical requirements, implementation (plan/schedule and execution), and risk
management. Provided primary point of contact for Government Program Manager. Coordinated all activities within the
team, including three subcontractors responsible for COTS software configuration, hosting, and training development and
delivery. Managed entire integrated master schedule (IMS) for all program-related activities across all subcontractors.
Subcontract Program Manager for VistA Imaging, a multi-million dollar, multi-year VA medical imaging capture,
management, and storage software development program building solutions that encompass a wide range of solutions
including Radiology workstation application, clinical capture and display applications, middle-tier image and artifact
management servers, and backend image storage solutions. Managed development lifecycle, including requirements,
implementation, and risk management. Provided both tactical and strategic direction and guidance to team on plans and
deliverables. Worked with customer to deliver customer software applications and enhancements. Managed team leads who
implemented program directives. Implemented and managed new scrum development approach. Defined, managed, and
statused schedule for multiple parallel development activities across more than a dozen different application areas. Assessed,
interviewed, and recommended qualified candidates for open technical and support positions. Defined, implemented, and
trained team on business process to increase team efficiency and support business process appraisal for formal certification.
Responsible for budget, schedule, and staffing for Cyber Integrated Solutions (CIS), Solutions Development and Delivery
(SD&D) teams. Managed staffing for over 50 full-time Harris employees, including forecasting, on-boarding, performance
management and reporting, and salary planning. Developed budget plans for entire program area, with a total budget of over
$50M, including labor costs, capital and expense control, and costs for multiple subcontractors (via multiple Statements of
Work). Defined, managed, and statused entire schedule for entire CIS business unit. Worked with Project Managers from all
areas to gather and report on status to upper management, including variance reporting, issue tracking, and risk definition
Group Leader for growing team of software engineers. Supported recruiting efforts working with lead recruiter, representing
Harris at several local job fairs and working with relevant staff to optimize the staffing process. Aided Engineering Manager
in presentation of staffing metrics to Program Management. Developed custom design pattern (including test code in Java)
for use on program, using general guidance and requirements from development team lead and architect. Built custom tools
and utilities for Systems Engineering team on FDCA program. Acted as DC Region Mentoring lead, reporting to the
Regional Resource Council through Training and Mentoring Working Group.
Consolidated data from numerous COTS products into one custom portal. Responsible for design, development,
maintenance, and upgrades to EMS Portal, a web-based network monitoring application. Assigned work as needed to meet
requirements and implement technical solutions to business needs. Oversaw and participated in implementation of ASPbased
web site to display system status of several thousand devices across the US, ranging from the DPCs to the local
Census offices (LCOs). Managed contractor-supplied code, including receiving, reviewing, assessing, and updating as
Defined and executed project schedule for a $1.3 billion program. Built and maintained program-wide mentoring program.
Reduced program issues through effective risk management. Identified staffing needs and recruited to meet business needs.
Tracked cost and budget variance, using in-house financial tools. Integrated multiple project plans into a single project plan
representing large design and development efforts across geographically diverse locations. Documented new business
processes for implementation across the division.
Managed diverse team of software architects and developers building, enhancing, and maintaining multiple enterprise-wide
applications, including embedded software development in the DIAD – UPS’s hand-held package delivery management
Reviewed existing business processes across multiple divisions nationwide and proposed cost-saving and functional improvements via new or realigned business processes.
Managed technical team responsible for two enterprise-wide online shipping systems (UPS Internet Shipping and
CampusShip). Ensured 99.999% uptime for all enterprise applications on UPS.com website.
Consultant, Online Journal Business Processes
Built and maintained software packages in Perl5 and Java for suite of web-based applications for stock option management.
Subcontractor to the Bureau of Transportation Statistics for website management.
Responsible for all technical elements of serials directory web portal.
This is the personal website of John D. Lewis, Software Program Manager.
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